Terms & Conditions
This website is being managed by WNC Wellness Nutrition Company.
- Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.
- United Arab of Emirates is our country of domicile.
- Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website.
- If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.
- The cardholder must retain a copy of transaction records and Merchant policies and rules.
The products and services described in this website are only available to delivery within United Arab Emirates.
Orders may be placed overseas for delivery to www.wnc.ae and within United Arab Emirates.
We reserve the right not to provide goods or services, terminate membership accounts, remove or edit content or cancel orders at our sole discretion at any time.
Prices of goods and delivery displayed on www.wnc.ae website are current at the time of display. These prices are subject to variation without notice.
While great care has been taken in the presentation of information on this site, including product descriptions and pricing, we are unable to warrant that product descriptions or other content of the website is accurate, complete, reliable, current or error free. No representation is made and no responsibility accepted for reliance upon the information as being complete, accurate or up to date.
We advise you to make your own enquiries and satisfy yourself in all respects to the products you are considering purchasing.
www.wnc.ae accepts online payments using the following credit cards: Visa, MasterCard in AED, USD and EUR.
All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
WHEN DO YOU CHARGE MY CREDIT CARD?
We take payment at the time of order, as opposed to the time of dispatch.
All online credit card orders are charged upfront, at the time the order is made .
No order is accepted by www.wnc.ae until the order has been checked and approved.
If there is a problem, we will telephone you or email you within three (3) working days.
Paying upfront also substantially reduces order processing time, and ensures that as a customer, all you need to do is sit back and wait for your delivery to arrive.
www.wnc.ae is not responsible for any loss or damage caused by late delivery or cancellation of an order or a product.
Our agreement with you only comes into existence once we have both confirmed your order and your payment has been processed.
Once we have accepted payment for an order, cancellation of the order is at our sole discretion after taking into account the circumstances and reasons for cancellation. If you need to cancel an order, please contact us immediately on Priority Call +971 56 252 0005 or email us at [email protected]wnc.ae
Refunds will be done only through the Original Mode of Payment.
If you still feel uncomfortable purchasing online that’s fine, you can pay cash on delivery.
We ship our products within the UAE.
Anyone at the Delivery Address who receives the goods will be taken to have been authorized to receive the goods by you.
It is your obligation to enter the correct delivery address details at the time of ordering. If you enter the wrong address, we are not obliged to re-send the order to the correct address at our expense.
www.wnc.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
ONLINE ORDERS PLACED ON FRIDAY AND SATURDAY.
ALL orders placed after 3pm on Thursday and at any time of day on Friday and Saturday will be processed on the following Sunday.
We do not ship on Friday and Saturdays, or UAE Public Holidays unless alternative arrangements have been made.
CAN I ADD ADDITIONAL ITEMS TO AN EXISTING UNSHIPPED ORDER?
Sorry. Unfortunately, additional items cannot be added to an existing unshipped order. Should you wish to purchase additional items, you will need to place a new order for those additional items.
WHAT IF MY ORDER DOES NOT ARRIVE
It is the responsibility of the customer to inform www.wnc.ae if an order does not arrive. Once we learn an order has not arrived by the due date, we will lodge enquiries with the courier to ensure delivery occurs as soon as possible.
As a guide only, our couriers attempt to deliver to addresses between 9am and 5pm. Unfortunately, we are unable to give a guaranteed time of delivery.
You agree that when our courier partner is satisfied that the order has been delivered, delivery of the order has taken place within the terms of the agreement between you and us.
All prices on www.wnc.ae are listed in AED, USD and EUR.
QUALITY AND MAINTENANCE OF GOODS
At www.wnc.ae we pride ourselves on the quality of our products and services.
We recommend, if you are not familiar with the correct temperatures for these food types or specific produce, that you contact us for further information. Once delivery has occurred Quality and maintenance of the produce is your responsibility.
OUT OF STOCK & SUBSTITUTION
In the unlikely event that we cannot satisfy your order due to stock unavailability, we will contact you (via email or telephone) to offer you an alternative or to determine how you want to proceed with your order.
USER NAME & PASSWORD
You agree to take responsibility for the safekeeping of your user name and password. You are liable if your user name and password are used by an unauthorised person.
You agree to release and indemnify www.wnc.ae com in relation to any liability arising out of the unauthorized use of your username and/or password.
PROTECT YOURSELF ONLINE
There are measures you can take to protect your own safety:
Do not let anyone else use your name or credit card for online transactions.
Only share access to your computer and files with people that you know and trust. Learn about file sharing risks.
Do not store your password or banking details in your email program or on your PC – keep hard copies of private information in a secure place away from the computer.
Choose hard-to-crack passwords that feature a combination of numbers, symbols and letters.
Do not use the same password for all your online activities.
Disconnect from the Internet when not in use.
Use anti-virus software and keep it up to date.
Protect your computer from Internet intruders through firewalls.
Back up your computer data.
Regularly download updates to your email and browser software that fix security bugs.
Only download and use freeware and shareware that is widely used and has a good reputation.
LOSS OR DAMAGE TO SYSTEMS
You agree to use and link to www.wnc.ae website at your own risk. The www.wnc.ae will not be liable for any loss or damage from any cause (including negligence) to your system or website caused by or in connection with the use of or a link to www.wnc.ae’s website. Any such loss or damage will be your responsibility. www.wnc.ae advises you to take your own precautions in relation to protecting your system or website from viruses or malfunction.
EXTERNAL WEB LINKS
If you leave this site via a link contained within this website, and view content that is not provided by www.wnc.ae, you do so at your own risk.
The content to which you link will not have been produced, checked for accuracy, or otherwise reviewed by www.wnc.ae. www.wnc.ae is not responsible for damages or losses caused by any delays, defects or omissions that may exist in the services, information or other content provided in such site, whether actual, alleged, consequential or otherwise. www.wnc.ae makes no guarantees or representations as to, and shall have no liability for, any electronic content delivered by any third party.
Any links to other sites are provided for convenience only and do not represent any endorsement by www.wnc.ae unless otherwise stated.
TRADEMARKS, COPYRIGHTS AND RESTRICTIONS
All material on this site, including, but not limited to images, illustrations, and information is protected by copyright, and other intellectual property rights which are owned and controlled by www.wnc.ae.
Material on this site is solely for your personal, non-commercial use.
Such material may not be copied, reproduced, republished, modified, uploaded, posted, transmitted, or distributed in any way, including by email or other electronic means, without the express prior written consent of www.wnc.ae.
Any party engaged in illegal activities involving the use of this website will be subject to civil and criminal prosecution.
The www.wnc.ae does not guarantee that it will be able to prevent any illegal or inappropriate use of this website, nor that it will give notice of any illegal or inappropriate use of this website.
It is an illegal violation to place orders under a false name, with a fraudulently obtained credit card or without the consent of the cardholder. All persons found to have placed a fraudulent order will be prosecuted.
© Copyright www.wnc.ae, 2015 – 2021. All rights reserved.
Email: [email protected]wnc.ae